Our Services

All guests must be current on three core vaccines before their first visit: Rabies, DHPP (Distemper, Hepatitis, Parainfluenza, Parvovirus), and Bordetella (kennel cough). We also strongly recommend the Leptospirosis vaccine, especially for dogs that spend time outdoors. Records must be from a licensed veterinarian and on file at least 24 hours before arrival. You can email them to info@alpharettapetboarding.com or have your vet send them directly.

Yes — every new dog completes a free 20–30 minute temperament evaluation before their first official stay. This isn't a test your dog can fail — it's how we learn their personality, play style, and comfort level so we can match them with the right group. We assess whether they do better in high-energy or calmer groups, how they interact with staff, and whether they show any signs of anxiety that we should plan around. Most dogs pass with flying colors. It also gives you a chance to see our facility and ask questions in person.

Dogs are grouped by size, temperament, and energy level — not just breed or age. A calm large dog may be grouped with smaller dogs if that's the right social fit. A high-energy small dog goes in a more active group. We keep group sizes intentionally small so every dog gets real attention and supervision, not just a glance from across a room. Groups are re-evaluated regularly as dogs' personalities evolve.

For daycare dogs: Morning drop-off is followed by supervised play sessions with their group, rotating between indoor and outdoor areas. We schedule rest breaks throughout the day to prevent overstimulation. End-of-day photo report is sent before or at pickup.

For boarding guests: Dogs join the daycare group for supervised play during the day, have a midday rest period with feeding, then enjoy afternoon play before settling into their private suite for the evening. A morning photo update is sent daily so you always know your dog is comfortable and happy.

Please bring: Your dog's food portioned in labeled daily bags or containers (keeping their diet consistent prevents stomach upset), any medications with written instructions, and one comfort item like a blanket or worn t-shirt that smells like home — this genuinely helps anxious dogs settle faster.

Please leave at home: Toys, chews, and rawhides. Dogs can become possessive over personal items in a group setting, which can create tension. We have plenty of safe shared toys and enrichment activities here.

Yes — we administer oral medications, topical treatments, and supplements at no additional charge. Simply bring medications in their original labeled containers with written instructions (dosage, timing, any special notes). We log every administration so you have a clear record. If your dog has a more complex medical need, call us first and we'll make sure we can support it properly.

You will hear from us immediately — we do not wait until pickup to share health concerns. If your dog shows signs of illness (lethargy, vomiting, unusual behavior), they are gently separated from the group into a quiet, comfortable space and you are called right away. If veterinary care is needed and you're unreachable, we will transport your dog to our trusted local vet clinic with your pre-authorized consent. Your dog's health always comes first, no exceptions.

We do not have breed restrictions. We evaluate every dog on their individual temperament and behavior — not their breed or size. A dog that is not a good fit for our group play environment is one that has shown aggression toward other dogs or humans, regardless of breed. The Meet & Greet is how we make that determination fairly and without assumptions. If group play isn't right for your dog, we'll tell you honestly and suggest alternatives.

Puppies can join us once they are at least 4 months (16 weeks) old and have completed their initial DHPP vaccination series and Bordetella vaccine. Early socialization at this age is tremendously beneficial for a puppy's development — it reduces anxiety, builds confidence around other dogs and people, and helps establish positive behavior patterns that last a lifetime. We place puppies in age-appropriate groups and keep a closer eye on them throughout the day.

Yes on both counts. A 10% multi-dog discount applies automatically for a second dog from the same household. For boarding, extended stay weekly rates are discounted vs. nightly rates — the longer the stay, the better the value. We also have a loyal client program for regular visitors. Ask us about current rates when you book and we'll make sure you're getting the best option for your situation.

Photo updates are sent directly to your phone number on file. Boarding guests receive a morning photo every single day of their stay — a real photo of your dog playing, resting, or being their best selves, taken by a staff member. Daycare guests receive an end-of-day photo with a brief note on how their day went. These aren't automated — a real person takes the photo and sends it to you. Most of our clients tell us it's their favorite part of the whole experience.

Monday – Friday: 7:00 AM – 7:00 PM for drop-off and pick-up.
Saturday – Sunday: 8:00 AM – 6:00 PM.

For overnight boarding, we recommend drop-off before 4:00 PM so your dog has time to settle in and enjoy some afternoon play before the day winds down. For pickup, please allow at least 15 minutes before closing so we can complete checkout properly. Holiday hours may vary — we'll always give you advance notice.